Privacy Policy

September 14, 2025

Introduction

torivalenqus is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our financial planning services. We are committed to transparency and compliance with applicable data protection laws.

Information We Collect

We collect information in several ways to provide and improve our services:

Personal Information You Provide

  • Contact details including name, address, phone number, and email address
  • Financial information such as income, expenses, assets, and financial goals
  • Communication preferences and consultation history
  • Payment information for subscription processing

Automatically Collected Information

  • Website usage data including pages visited, time spent, and navigation patterns
  • Technical information such as IP address, browser type, and device information
  • Cookies and similar tracking technologies as detailed in our Cookie Policy

How We Use Your Information

We use your personal information for the following purposes:

  • Providing personalized financial planning consultations and recommendations
  • Processing subscription payments and managing your account
  • Communicating with you about our services and appointments
  • Improving our website and services based on usage patterns
  • Complying with legal obligations and regulatory requirements

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

Primary Legal Basis: We process your data based on legitimate interest for service improvement and consent for marketing communications

How We Share Your Information

We may share your information in limited circumstances:

  • With trusted service providers who assist in delivering our services
  • When required by law, court order, or regulatory authority
  • With your explicit consent for specific purposes

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and analyze usage patterns. These help us provide better service and understand how our website is used.

For detailed information about our cookie usage, please review our Cookie Policy. Cookie Policy

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Financial consultation records are typically retained for seven years.

Your Privacy Rights

You have several rights regarding your personal information:

  • Access your personal data and receive a copy
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Withdraw consent for marketing communications

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children, and if we become aware of such collection, we will delete the information promptly.

Policy Changes

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or website notice before they become effective.

Contact Information

If you have questions about this disclaimer or our services, please contact us using the information below:

Company Name: torivalenqus

Email Address: contact@torivalenqus.com

Telephone: +44 305 493 453

Business Address: 15 Moorgate Street, London EC2R 6AD